London  |  Lisbon

Crafting retention, fueling growth.

From Lisbon to London, we turn customer transactions into lasting relationships, reducing churn and driving sustainable revenue. Our women-led agency combines data-driven insights with storytelling to nurture loyalty and fuel long-term growth.

The future of commerce

is here.

8x

Brands that partner with us see an average ROI 2x higher than the Klaviyo average and an 8x return on investment within a year.

100%

Holistic approach to leverage the ecommerce ecosystem, offering retention marketing solutions that retain and convert customers.


Our

Results.

+1384%
kLAVIYO BFCM 24 LOYALTY WELCOME FLOW
+1384% increase of recipients entering the flow over 15 days
Maison Louis Marie
+60%
Increase in Campaign click rate
Over the BFCM period 2023
Immunocologie
+19%
sign up form rate
16.7% higher than the typical benchmark of 2.3% over BFCM
Balance Me
+102%
Klaviyo attributed revenue
With just 8 initial warm-up campaigns, overall email revenue increased by 102%
Studio 10
+60%
Increase in repeat purchasers
+60% rise in repeat customers within 4 weeks
Wrinkles Schminkles
10.5%
Klaviyo CLICK RATE
BFCM post-purchase flow for loyalty VIPs
Maison Louis Marie

Shift your marketing efforts toward profitability with world-class retention marketing.

We are pioneers in helping brands discover their unique identity and creating sustainable growth with accountability and transparency.

We Are Not
Your Traditional
Marketing Agency.

The digital marketing world has been reshaped by iOS14, skyrocketing acquisition costs and marking the end of cheap, high-profit traffic. Our focus? A strategic shift to robust customer retention strategies, intricately woven with your Customer Acquisition Cost (CAC) payback period, for optimal performance.
At our core, we specialise in customer retention marketing, seamlessly combining it with acquisition strategies for cohesive and sustainable business growth. Our innovative approach in data-driven customer retention strategies, helps your business by harnessing the power of innovation and collaboration for nurturing and building long lasting relationships.

Accelerating
business growth.

Our growth marketing strategies are meticulously designed to boost Customer Lifetime Value (CLV) and craft unparalleled customer journeys. By leveraging the full spectrum of the ecommerce ecosystem and focusing on owned marketing channels, we ensure every customer interaction is an enriching experience. 

Klaviyo Email and SMS Marketing

We partner with Klaviyo to harness the power of email automation, segmentation, and personalisation to turn your audience into high-value, long-term brand advocates.

CRO

Maximise the revenue you get from the traffic you already have. Enhance your conversion rate, boost the average order value, and extend customer lifetime value by leveraging our team of data-savvy experts.

Growth Strategic Venture Consulting

Boost your business potential to make it irresistible to investors and ensure sustainable business growth.

Holistic

Our omnichannel holistic approach allows us to exceed expectations, improve customer retention, and drive revenue growth.

Growth

We optimise the tools and apps you use with Klaviyo and Shopify to turn your brand into a revenue-generating powerhouse.

Strategy

Our niche team combine premium brand design with an optimised growth marketing strategy to increase your revenue and customer lifetime value.
Icon Quote Inverse

Emma and her team are brilliant - focused, driven and dedicated to improving customer retention for brands. If you are an e-commerce brand looking to elevate your customer retention strategy through email marketing, speak to Emma. What an incredible wealth of knowledge, her insight and foresight for what’s next will keep you at the top of your game from the get go!

Stella Braje
Head of Sales & Growth | Videowise

insights

Read
Article
Quiz Your Way to Success: How Interactive Quizzes Can Supercharge Your Brand

Quiz Your Way to Success: How Interactive Quizzes Can Supercharge Your Brand

Read Article
Read
Article
Fight Friction. Simplify Loyalty. Drive Growth

Fight Friction. Simplify Loyalty. Drive Growth

Read Article
Read
Article
Navigating the Minefield of Marketing Attribution

Navigating the Minefield of Marketing Attribution

Read Article
Title