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retention, Redefined: Global Top 10% Performance

We build adaptive, behaviour-driven ecosystems that put beauty and health brands in the world’s top 10% for retention-first growth.

90% of brands never see these numbers. Our partners do.

The future of commerce

is here.

8x

Brands that partner with us see an average ROI over 3x higher than the Klaviyo average and an 8x return on investment within a year.

100%

Holistic approach to leverage the ecommerce ecosystem, offering retention marketing solutions that retain and convert customers.


Our

Results.

+1384%
kLAVIYO BFCM  LOYALTY WELCOME FLOW
q4 24
+1384% increase of recipients entering the flow over 15 days
4.1%
SMS flow conversion rate Q3 24
(3x industry average)
+38%
INCREASE IN Customer LTV
Q1 25
Year on Year
-7%
DROP IN CHURN
Q2 25
Churn down 7% in 90 days
+60%
Increase in repeat purchasers
Q2 24
+60% rise in repeat customers within 4 weeks
10.5%
Klaviyo CLICK RATE
Q1 25
Post-purchase flow for loyalty VIPs

Shift your marketing efforts toward profitability with retention-First Growth.

We are pioneers in helping brands discover their unique identity and creating sustainable growth with accountability and transparency.

We Are Not
Your Traditional
Marketing Agency.

We don’t do cookie-cutter. Our adaptive, behaviour-driven automations and segmentation smash industry averages-delivering loyalty, higher LTV, and measurable growth.

Stop leaking revenue. Discover what a retention-first ecosystem can do for your brand.

Accelerate Your
business growth.

We don’t do cookie-cutter campaigns or legacy marketing stuck in 2015. At R360Growth, we architect adaptive, retention-first ecosystems that transform every owned channel into a high-performance revenue engine.

Only 3% of brands use live, real-time email content, this is your edge to crush churn and leave outdated tactics behind. Outperform the market with strategies built for today, not yesterday.

Klaviyo Live Email & SMS Ecosystems

Ditch the static blasts. We build live, adaptive automations that spark action, fuel loyalty, and keep your brand top-of-mind. With R360Growth, your inbox isn’t just a channel, it’s your most powerful profit engine.

Conversion & Experience Amplification

We craft frictionless, high-converting journeys that turn first clicks into lifelong loyalty. With dynamic lifecycle mapping and ecosystem optimisation, every touchpoint becomes a trigger for bigger orders, deeper engagement, and repeat business.

Fractional Growth Leadership

No slow hires. No guesswork. Instantly access battle-tested strategy and hands-on execution, exactly when you need it. We don’t just advise-we embed, ignite momentum, and build retention-first growth that leaves your competition scrambling.

Holistic

Our omnichannel holistic approach allows us to exceed expectations, improve customer retention, and drive revenue growth.

Growth

We optimise the tools and apps you use with Klaviyo and Shopify to turn your brand into a revenue-generating powerhouse.

Strategy

Our niche team combine premium brand design with an optimised growth marketing strategy to increase your revenue and customer lifetime value.
Icon Quote Inverse

Emma and her team are brilliant - focused, driven and dedicated to improving customer retention for brands. If you are an e-commerce brand looking to elevate your customer retention strategy through email marketing, speak to Emma. What an incredible wealth of knowledge, her insight and foresight for what’s next will keep you at the top of your game from the get go!

Stella Braje
Head of Sales & Growth | Videowise

insights

Read
Article
How a Thoughtful Mother’s Day Email Strategy Drove 86% More Orders

How a Thoughtful Mother’s Day Email Strategy Drove 86% More Orders

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Industry Data Analysis Report by R360Growth

Industry Data Analysis Report by R360Growth

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Email Marketing Isn’t Dead—Bad Email Marketing Is

Email Marketing Isn’t Dead—Bad Email Marketing Is

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